Privacy policy

Definition and interpretation of key terms

The key terms used in this Privacy Policy are defined in our Terms and Conditions.

ABOUT US

StudentVille commits to protecting your online identity. This Privacy Policy applies specifically and exclusively to the Services provided through StudentVille, covering the Users of the Website. StudentVille considers the privacy of its users very important, hence it is important that the confidentiality of their data is assured. We use personal information that is collected in line with this Privacy Policy. Our online services are provided in collaboration with carefully selected commercial partners. Please visit the “Contact” section to obtain StudentVille’s contact details.

SERVICES COVERED BY THIS PRIVACY POLICY

This Privacy Policy applies only to StudentVille’s Website, electronic transactions, logs, reservations and User interactions with StudentVille, any information collected by StudentVille in providing these Services, as well as any User data collected when Users register and/or request any type of product and/or Service from StudentVille. The Website has links to other websites, however this Privacy Policy does not apply to any third party companies, individuals, organisations, and/or websites. These operate under their own privacy policies and we incentive Users to read these carefully.

WHAT WE MEAN BY PERSONAL INFORMATION OR DATA

When we refer to personal information or data in this Privacy Policy, we refer to information or data that may identify you as an individual. By personal information or data, we do not refer to general information, statistics, or anonymous information (the type of personal information we collect is used for the purpose of processing your Reservation request).

CONSENT

The use of our Website and Services assumes your acceptance that we collect and use your personal information in accord with this Privacy Policy. StudentVille reserves the right to alter this Privacy Policy periodically and without prior warning. As such, we recommend that you consult our Privacy Policy and Terms and Conditions regularly, so as to keep up to date with them.

HOW WE COLLECT INFORMATION ABOUT YOU

You can supply us with personal information by communicating with us (i.e. when you conclude your StudentVille Account registration) and use our Services. You can order a product and/or Service and supply your name, email address, address, telephone contact, personal documents and respective data, credit or debit card details and corresponding validities (or other details relevant to your bank account), so that your order can be processed. If you subscribe to the StudentVille newsletter, we will register your email address, whilst always giving you the option of cancelling your subscription. If you provide us with data regarding personal documents or bank details, the information collected will only be used for the purpose for which it was supplied.

HOW WE USE YOUR INFORMATION

We may use your information to confirm that your orders have been received, to validate you as a Member when using our Services, to process and confirm your Reservations, to prevent and detect criminal activity, fraud and misuse of or damage to our servers and networks and to prosecute those responsible. We may use personal information collected to contact you by mail, telephone, electronic mail (email, photographs, video and SMS) regarding modifications to our Website, Services or modifications to our Terms and Conditions and to communicate any notification to our Users to advise them regarding our Services, unless they opt out of such communications (by contacting StudentVille). We may use information collected to contact you regarding new offers and Services from Studentville.

WHY DO WE COLLECT INFORMATION

We process your personal information so that we can: process your Reservation and any order of products and/or Services; fulfil our rental or product and/or Service providing obligations, always subject to our Terms and Conditions; respond to any questions you may ask us through email, mail, telephone, etc.

HOW LONG DO WE KEEP YOUR INFORMATION

The periods we keep your information for can vary according to the use given to the information. Unless there is a specific legal requirement to keep your information, we will not keep it for longer than necessary for the purposes for which it was collected or for which it is to be further processed.

DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

StudentVille reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its Users. We may provide statistics regarding our sales, Users, Members, traffic, and other Website information to third parties, but these statistics will never include information which may identify you personally. We may disclose some information provided during your registration to third parties.

SUBSCRIPTION TO SERVICES

Our Website operates on a secure server and has a security certificate, ensuring that all of your information is encrypted, to protect your personal data from loss, misuse and alterations to customer data under our control. Whilst we cannot guarantee that this loss, misuse or alterations of customer data does not occur, we use our best resources to prevent such a situation.

USER ACCEPTANCE

By using our Website, you consent to the collection and use of information by StudentVille and this Privacy Policy. If we alter our Privacy Policy in any way, we will publish these modifications on this page.

 

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